LEGAL REFERENCE

Your Privacy Comes First at 365kasino

We handle your account details, payment information and personal data with the same care you'd expect from a platform built for Indonesia. This policy explains exactly how we...

Data ProtectionEncrypted PaymentsYour ControlTransparent PracticesIndonesia-Compliant
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365kasino Your Privacy Comes First at 365kasino

How We Collect and Use Your Information

When you open an account at 365kasino, we collect information needed to verify your identity, process deposits via DANA, OVO, GoPay and QRIS, and keep your account secure. This includes your name, email, phone number and payment details. We use this data to deliver the lobby, process withdrawals, prevent fraud and comply with local regulations in supported regions. We never sell your

personal information to third parties. Your data stays within our platform and trusted payment partners who help us move your funds safely.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any questions about how we handle your data, account security or payment information.
Live Chat Chat with our team directly through the platform. We're here to explain our privacy practices and address your concerns in real time.
Account Settings Review and update your personal information, communication preferences and privacy choices anytime from your account dashboard.
REVIEW SIGNALS

Why Your Data Is Safe With Us

SSL Encryption

Every transaction and login uses industry-standard encryption. Your QRIS, DANA, OVO and GoPay payments travel through secure channels we audit regularly.

Fraud Detection

We monitor account activity 24/7 to spot unusual behaviour. If something looks off, we alert you immediately and verify before processing withdrawals.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS providers we work with meet strict security standards. We review their practices annually to keep your funds protected.

Data Minimisation

We collect only what's needed to run your account and process payments. We don't ask for unnecessary personal details or store data longer than required.

Staff Access Controls

Only authorised team members can view your information, and only when needed to help you. We log all access and train staff on privacy protocols.

Regular Audits

We conduct security reviews quarterly and respond to any findings immediately. Our systems are tested by independent security firms.

How Our Privacy Approach Stands Out

Indonesia-First DesignOur privacy policy is written for Indonesian players and compliant with local data protection expectations. We don't use generic global templates.
Payment Method TransparencyWe clearly explain how DANA, OVO, GoPay and QRIS data flows through our system and what each partner can see about your transactions.
No Hidden TrackingWe don't sell your browsing data to advertisers or use invasive tracking pixels. Analytics we collect help us improve the lobby, nothing more.
Easy Data RequestsYou can request a copy of all data we hold about you in one email. We'll send it within 7 days in a readable format.
Account Deletion OptionIf you want to leave, you can request full account deletion. We'll remove your personal data within 30 days, keeping only transaction records required by law.
Plain Language PolicyThis privacy policy is written in clear English for Indonesia, not legal jargon. We explain what we do and why in terms you can actually understand.
Regular UpdatesWhen we change how we handle your data, we notify you by email at least 30 days in advance. You can always review the latest version here.
QUICK SIGNAL

What This Policy Protects

01
Account Credentials Your username, password and login history are encrypted and stored separately from other account data. We never share login details with payment partners.
02
Payment Details DANA, OVO, GoPay and QRIS information is tokenised — we don't store full payment credentials on our servers. Each transaction is verified independently.
03
Betting History Your game activity, bets and results stay private. We don't sell this data to game providers or use it for marketing outside your account.
04
Contact Information Your email and phone number are used only for account recovery, support and important notifications. We won't spam you or share these with third parties.
05
Withdrawal Records Every time you cash out via QRIS, DANA, OVO or GoPay, we keep a secure record. You can view your withdrawal history anytime in your account.
06
Device Information We log the devices you use to access 365kasino for security purposes. This helps us spot unauthorised login attempts and protect your account.

Privacy Questions Answered

We keep your account data as long as your account is active. After you close it, we retain transaction records for five years to comply with Indonesian financial regulations, then delete everything else.

Yes. Email [email protected] and request a data export. We'll send you a complete file of everything we hold — your profile, transactions, login history and more — within seven days.

We share only what's necessary for the games to run — your account ID and session token. We never share your real name, email, phone or payment details with slot or live casino providers.

Yes. We use tokenisation so we never store your actual payment credentials. Each transaction is encrypted end-to-end. Payment partners handle their own security independently.

We monitor for breaches 24/7. If one occurs, we notify affected users within 48 hours and explain what happened, what data was exposed and what steps we're taking to prevent it again.

Yes. Request account deletion from your settings or email support. We'll remove your personal data within 30 days. Transaction records required by law stay for five years but are anonymised.

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